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We consult with you

  • We will give you the information you need in a way that makes it easy to understand.
  • We will make sure the places where we work are accessible for everyone.
  • We will make sure you know all about your rights and responsibilities.
  • We will explain how our services can help you reach your goals.

We engage with you

  • You will have a dedicated person at Interact who will be your best contact.
  • We will pay attention to your individual needs.
  • We will pay attention to your cultural needs.
  • We will support you to achieve your goals.

We plan with you

  • We will work with you to:
    • Set goals.
    • Make a plan for reaching your goals.
  • You will make choices and decisions that help you reach your goals.
  • We will work with the people you want to help you reach your goals.
  • We will work together to find a way to track the progress you make towards reaching your goals.

We review how things are working for you

  • We will make sure we talk to you about how your support services are going.
  • What you think is important and we want you to tell us how we can make our services better.
  • When things change we will work with you to set new goals.
  • We want to give you new and exciting options for the things you want to do in the future.
  • We will help you if you want to look at new services.
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